Customer Care - palabras - Business English

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soru cevap
pedir disculpas / disculparse
We apologize for the mix-up with the order.
öğrenmeye başla
to apologize
Nos disculpamos por el malentendido con el pedido.
devolver a alguien
I'll make sure she gets it back to you by Friday.
öğrenmeye başla
to get back to someone
Me aseguraré de que ella te lo devuelva antes del viernes.
investigar / estudiar
I'll look into your question and call you back.
öğrenmeye başla
to look into something
Estudiaré tu pregunta y te volveré a llamar.
acabar / completar lo que se empieza
We follow through on every customer orders.
öğrenmeye başla
to follow through
Completamos todos los pedidos de nuestros clientes.
encargarse de / ocuparse de algo
I'll put you through to somebody who deals with it.
öğrenmeye başla
to deal with
Le pasaré con alguien que se encarga de ello.
asegurar
I can assure you that you will receive a refund by Friday.
öğrenmeye başla
to assure
Puedo asegurarle que recibirá un reembolso antes del viernes.
estar encargado de / ser responsable de
Could you tell me who is in charge of this account?
öğrenmeye başla
to be in charge of / to be responsible for
¿Podría decirme quién está encargado de esta cuenta?
+14 flashcards
Ders dersin bir parçasıdır
"Business English"
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